Effective Date: 15.06.2023
At Azooz Express, we value the privacy and security of our users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or services. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
1.1 Personal Information
We may collect personal information from you when you visit our website, create an account, place an order, or communicate with our customer support. The types of personal information we may collect include:
1.1 Personal Information
Full Name
Contact information (phone number, email address, delivery address)
Payment details (credit card information, billing address)
Account credentials (username, password)
1.2 Automatically Collected Information
When you interact with our website, we may automatically collect certain information about your device and usage. This may include:
IP Address
Browser type and version
Operating system
Pages visited and actions taken
Date and time of visits
Referring website addresses
Use of Information
2.1 Personal Information
We use the personal information we collect for the following purposes:
Processing and delivering your orders
Communicating with you regarding your orders or inquiries
Providing customer support
Sending you updates, promotions, and newsletters (with your consent)
Improving our website, services, and overall customer experience
Complying with legal obligations
2.2 Automatically Collected Information
We use automatically-collected information to analyze website usage, improve our services, and enhance the security and functionality of our website. This information is generally aggregated and does not personally identify you.
Data Sharing & Disclosure
3.1 Third-Party Service Providers
We may engage trusted third-party service providers to perform certain functions on our behalf, such as payment processing, delivery services, or analytics. These service providers will have access to your personal information only to the extent necessary to perform their functions and are contractually obligated to maintain its confidentiality.
3.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, government inquiry, or to protect our rights, property, or safety.
Data Security
We take appropriate technical and organizational measures to safeguard your personal information and protect it against unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or storage method is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
You have certain rights regarding your personal information, including the right to:
Access and obtain a copy of your personal information
Correct or update your personal information
Request deletion of your personal information
Object to the processing of your personal information
Withdraw your consent (where applicable)
To exercise any of these rights, please contact us using the contact information provided below.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Azooz Express
PO BOX 84, Postal code 101, Sultanate of Oman.
Muscat, Oman
Email: info@azoozexpress.com
